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Customer Reviews.

service

3

After the girl on the phone who stated I had to be sharp to ensure a courtesy car to then wait around due to late in opening and then given a car that I had to return with a quarter of a tank when I literally got out the garage and into red with fuel

04 July 2018

service

3.5

the mini centre is too far away from my home!

29 June 2018

service

5

Great courtesy car and honest service and mot

26 June 2018

service

4.5

Friendly staff, who made you feel welcome. Nothing was to much bother. Keep up the good work

18 June 2018

service

5

I was very happy with the service - we’ll organised, polite and helpful staff. Free breakfast at local Premier Inn whilst waiting for service to be undertaken is a great idea.

13 June 2018

service

5

I was completely satisfied

11 June 2018

service

5

Hassle free

10 June 2018

service

3

Customer service was good on arrival and departure. Communication throughout the day was excellent. Two things disappointed me My appointment was at 8am. I arrive at 7:55 and had to queue outside. I was then given a courtesy car with the fuel on red!

08 June 2018

sales

5

We were kept informed of every stage and planned visits to the showroom were both professional and unhurried.

30 May 2018

sales

5

It was all seamless

29 May 2018

service

5

Excellent service, my car was left clean and running beautifully

29 May 2018

service

5

First class service and staff loyal

28 May 2018

sales

4

Was kept up to date on progress of my order until the last part.

23 May 2018

service

5

Customer service was brilliant- couldn’t fault style and manner of manager. Even had car ready early. Like text updates etc quality of car cleaning / valet was bit disappointing. Appreciate that’s not main part of service - but did detract a bit

23 May 2018

sales

5

Everyone went the extra mile to ensure I got what I wanted within a short period of time.

23 May 2018

service

5

Able to book a while you wait appointment and treated to a complimentary breakfast while waiting. Work carried out on time and car nicely valeted.

22 May 2018

sales

5

All very easy

18 May 2018

service

2

Had car for 8.5 hours and only did MOT. Quickly did brake pads when I said I’d just take car away. Didn’t do wheel alignment. I had asked for wheel alignment when I booked appointment a few weeks previously.

16 May 2018

sales

5

Customer service was very good

14 May 2018

service

4

Not completely as car took a lot longer to finish than initially advised, so I arranged business tasks based on advisement issued. When the car came back it had some small pitting on new paint and had to be sent back to bodyshop for further polishing

12 May 2018

sales

5

Paul was most informative, listened carefully to my list of requests, took time to explain all the choices and delivered a thoroughly professional service. Owen was incredibly patient and knowledgible, while demonstrating the car's capabilities.

10 May 2018

sales

5

As it was a stock car all happened very quickly. Ian kept me up to date at all times. Very thorough handover

09 May 2018

service

5

Problem solved and care provided

06 May 2018

service

5

Salesman Ian Fraser was so helpful - made the whole process of buying seamless. Young Owen who showed me how to work all the gizmos was fab too

04 May 2018

service

5

They picked up and dropped my car off and kept me fully updated on progress - ideal

02 May 2018

sales

5

Salesman made good suggestions, gave us practical options and allowed us time to make a decision, didn't, try to sell us something we didn't want.

02 May 2018

sales

4

A smooth experience

24 April 2018

service

5

Friendly and efficient. Regular updates on progress via text. Curtesy car or drop off and pick up. Every attempt made to accommodate customer’s time schedule. Car returned washed and vacuumed.

19 April 2018

service

5

Great communication during service. Also enjoyed my complimentary breakfast!! Great touch!

19 April 2018

sales

3

My car had green mildew along the sills of my car which had not been cleaned before I got it, I took it back and had it washed.

18 April 2018

sales

5

No faults or problems at any stage of the purchase process

18 April 2018

service

5

Everything went as planned.

18 April 2018

service

5

Friendly knowledgable staff who let you know what is happening and when.

16 April 2018

sales

5

Very satisfied but did have to wait about an hour until Kirsty was free but no big deal

14 April 2018