Upon arrival, booked in easily and kept updated.

It was a positive experience from initial contact with dealership to the receipt of my car. The handover was particularly helpful.

Not rushed or coerced into buying certain model. Kept in contact and informed at all times especially as there were problems with date of delivery.

No complaints, everything was dealt with perfectly

Owen was outstanding

Everything attended to as promised including a warranty issue

Customer service was excellent and lots of time taken to handle my copious amount of questions. Set up all the tec too

Same as above Nathan who I dealt with at eastern was very good and kept updated throughout the day of the progress of my car

I felt that the service that the car was properly dealt with and the customer service was as good.

They kept me informed of what was happening

Kept informed and everything went to plan. Had an issue with new wiper blades but this was investigated and resolved.

Owen was brilliant, kept me informed, didn't try to pressure me into any of the sales, just brilliant.

It was so easy to puck my car and add on excesorie.

Communication clearvthroughout

Again very good service and everyone very friendly, acomadating, always feel comfortable and at ease

Good, frequent updates.

Everything that needed done was done and I was kept informed.

Car was picked up from home. Kept informed through every step of process and car returned sparkling clean.

The staff were friendly , polite and kept me updated throughout the day

Staff were helpful and easy to communicate with.

Nothing was too much trouble. The sale team (Paul Dalgetty) was so helpful and knowledgeable on the various mini packages and features. He provided me with all the information i needed. He was enthusiastic and a credit to mini.

The service is always fast, efficient, and they keep,you well informed

Mini sounding and running great after

friendly staff and were able to give me all the information I needed. First time going electric so it was great to be able to go on a longer test drive to ensure it can handle my daily commute

Paul Dalgetty was very helpful.

Even though there was a delay I was kept up to date regularly so I wasn't worried about it. Ian answered all my questions and talked me through my new car. I could't fault the service at all.

Kept up to date every step of the way.

Always kept up to date

Cars running smoother and had clean and vac very impressed

friendly staff

Everything working to my satisfaction

Great dealership, great people.

All good

Always excellent service. Friendly staff, Gemma Allan was very helpful and kept me informed. Car returned washed and valeted, a lovely touch, many thanks.

The service experience was great

All went according to plan