A pleasant salesman, Ian Fraser, answered all our questions and guided as through a painless and informative process. Owen, last name umknown, sat in the car and expalined all the fancy-dancy controls. The car arrived on the date promised.

No issues raised

The collect and return service caters for older customers.

Paul was a fantastic and genuine sales person

It was a very enjoyable experience

Good communication, fair price

Repair carried out efficiently, was kept advised throughout

I love all things MINI

There were a few marks on the car at point of collection & this was dealt with very quickly.

Completely satisfied with my new mini, when my car was traded in, my new mini had not arrived but Kirsty arranged a courtesy car until mine was available.

Fast delivery of car and plenty of time for explanation of car controls and features before driving away

Done in a timely manner Gave us a courtesy car

Always kept up to date and my car is well looked after.

Extremely helpful staff, kept me up to date with service status and a fantastic courtesy breakfast while I waited Excellent

I was late for my allotted time slot but was still fitted in

The sales man Ian listened to what I wanted in my next mini and delivered.

Poor

Good sales team, keen to offer what I asked for. Friendly and obliging.

Stephen was very helpful

Very good staff , nothing is a problem

Was done really well. Kirsty is a dream to deal with.

As above Ian answer and dealt with every issue we had..

Ian was great . Handover done well and the guy who went through all the controls patient and thorough

Excellent service from start to finish

Required a few things to be chased up and it still pulls to the left

Sales person was excellent listening to what I wanted and helping me match it to what is available. Her focus on me and my satisfaction was excellent. Wendy was great thank you

Everyone was friendly, knowledgeable and helpful but not pushy

I started out to buy a nearly new car, but after the test drive my choice came down to a mini automatic. Unfortunately my choice was limited so I chose a new cooper S auto which met my needs.

All amazing. However, could have improved the test drive experience, lots of questions and talk I couldn't enjoy the journey/ listen to the car or feel comfortable. A full tank of fuel & mats as standard would have got me to completely satisfied.

Very satisfied

I had excellent customer service from Nathan from start to finish - he was brilliant. I was pretty stressed out as I was visiting family in Edinburgh (I live in Sheffield) and really could have done without the tyre problem after kerbing my car.

Because the car has presented us with a few problems

Kirsty McGraw was the saleswoman guided me through the process with professionalism, humour, friendliness and ace knowledge of mini. She made buying the car the easiest decision for me. I bought the car from Kirsty because of the rapport she built.

Looked after really well and kept informed of progress

For all of the reasons stated above. Steve and Owen couldn't have been more helpful.

Love my car exactly what I wanted

Efficient service

Much better than last time when cooler top wasn't screwed on