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Customer Reviews.

sales

5

A pleasant salesman, Ian Fraser, answered all our questions and guided as through a painless and informative process. Owen, last name umknown, sat in the car and expalined all the fancy-dancy controls. The car arrived on the date promised.

07 July 2019

service

5

No issues raised

06 July 2019

service

4

The collect and return service caters for older customers.

06 July 2019

sales

5

Paul was a fantastic and genuine sales person

02 July 2019

sales

5

It was a very enjoyable experience

02 July 2019

service

5

Good communication, fair price

27 June 2019

service

5

Repair carried out efficiently, was kept advised throughout

24 June 2019

service

5

I love all things MINI

23 June 2019

sales

5

There were a few marks on the car at point of collection & this was dealt with very quickly.

18 June 2019

sales

5

Completely satisfied with my new mini, when my car was traded in, my new mini had not arrived but Kirsty arranged a courtesy car until mine was available.

18 June 2019

sales

5

Fast delivery of car and plenty of time for explanation of car controls and features before driving away

17 June 2019

service

4

Done in a timely manner Gave us a courtesy car

17 June 2019

service

5

Always kept up to date and my car is well looked after.

16 June 2019

service

5

Extremely helpful staff, kept me up to date with service status and a fantastic courtesy breakfast while I waited Excellent

14 June 2019

service

5

I was late for my allotted time slot but was still fitted in

13 June 2019

sales

5

The sales man Ian listened to what I wanted in my next mini and delivered.

10 June 2019

service

1

Poor

10 June 2019

sales

5

Good sales team, keen to offer what I asked for. Friendly and obliging.

05 June 2019

sales

4.5

Stephen was very helpful

28 May 2019

service

5

Very good staff , nothing is a problem

25 May 2019

sales

5

Was done really well. Kirsty is a dream to deal with.

24 May 2019

sales

5

As above Ian answer and dealt with every issue we had..

20 May 2019

sales

5

Ian was great . Handover done well and the guy who went through all the controls patient and thorough

19 May 2019

sales

5

Excellent service from start to finish

17 May 2019

service

4

Required a few things to be chased up and it still pulls to the left

14 May 2019

sales

5

Sales person was excellent listening to what I wanted and helping me match it to what is available. Her focus on me and my satisfaction was excellent. Wendy was great thank you

14 May 2019

sales

5

Everyone was friendly, knowledgeable and helpful but not pushy

11 May 2019

sales

5

I started out to buy a nearly new car, but after the test drive my choice came down to a mini automatic. Unfortunately my choice was limited so I chose a new cooper S auto which met my needs.

11 May 2019

sales

4

All amazing. However, could have improved the test drive experience, lots of questions and talk I couldn't enjoy the journey/ listen to the car or feel comfortable. A full tank of fuel & mats as standard would have got me to completely satisfied.

11 May 2019

sales

5

Very satisfied

10 May 2019

service

5

I had excellent customer service from Nathan from start to finish - he was brilliant. I was pretty stressed out as I was visiting family in Edinburgh (I live in Sheffield) and really could have done without the tyre problem after kerbing my car.

10 May 2019

service

4

Because the car has presented us with a few problems

06 May 2019

sales

5

Kirsty McGraw was the saleswoman guided me through the process with professionalism, humour, friendliness and ace knowledge of mini. She made buying the car the easiest decision for me. I bought the car from Kirsty because of the rapport she built.

01 May 2019

service

5

Looked after really well and kept informed of progress

28 April 2019

sales

5

For all of the reasons stated above. Steve and Owen couldn't have been more helpful.

28 April 2019

sales

5

Love my car exactly what I wanted

26 April 2019

service

5

Efficient service

25 April 2019

service

4

Much better than last time when cooler top wasn't screwed on