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Customer Reviews.

service

5

Booked for mot but able to have service on the same day

08 January 2019

sales

1

Staff disorganised, sale was lengthy while salesperson constantly had to check info, I had to point out things they had incorrect (e.g price of alloys), I had to chase updates on car delivery, car not ready on day of pick up when I arrived, poor

07 January 2019

sales

4

Eastern Mini staff were friendly helpful and welcoming, could not have asked for much more.

06 January 2019

service

3

Was kept informed of the progress on the car throughout the day

25 December 2018

service

5

Speed of service and attention to detail.

20 December 2018

service

5

Car was ready on time as promised. Quick and efficient.

19 December 2018

sales

5

Attentive & knowledgeable staff

13 December 2018

service

5

Work done on time and car deliverd on time, kept updated throughout

11 December 2018

sales

5

Lovely showroom, clean and well lit. Staff not pushy and left us to browse.

10 December 2018

service

5

kept in the loop at all times with excellent information and progress on car.

06 December 2018

sales

5

Polite and no add in frills

04 December 2018

service

5

Very efficient organisation of service arrangements and excellent staff.

04 December 2018

service

5

Phone call/text with updates about car repairs Explained processes in simple terms

03 December 2018

sales

5

Motability rep Susan Wilson could not have been more helpful from the start of the process to the end collection point.

30 November 2018

service

5

good information

28 November 2018

sales

5

Dealt with professionally throughout

27 November 2018

service

5

It was a pleasant experience.

26 November 2018

service

5

Car was picked up at home and delivered back. Very efficient and convenient.

22 November 2018

service

5

Excellent service, I can't fault them

22 November 2018

service

5

Great service

20 November 2018

service

5

Everything went smoothly and no surprises

20 November 2018

service

4

Problem I had after a visit was resolved to my satisfaction. Only slight issue was that I thought I had booked a valet at 11:00 but received a text the day before I was due at the garage said it was at 08:45.

19 November 2018

sales

4

Used an agent but arrangements seemed fine and car was available when wanted. Hand over good.

15 November 2018

service

4

Was only in for a puncture. Dealer forgot to give me the damaged tyre, that I wanted to get repaired. But did deliver to me the following day. So still hasp overall

12 November 2018

service

5

Friendly and helpful getting lifts

12 November 2018

sales

5

Stephen and Owen at Eastern mini were superb. Spent so much time with me test driving and getting spec just right. Not close to my home but poor experience at mini in Giffnock made the travel very worthwhile. Had full confidence in them.

12 November 2018

sales

5

I was kept informed all through the process from the ordering the vehicle, right through to delivery. Felt as if my custom was valued.

12 November 2018

sales

4

Very helpful

11 November 2018

sales

5

I originally wanted a different colour but the wait was too long. We were advised about what colours where available and we were happy with the alternative.

06 November 2018

service

5

Every part of your service to me was without flaw.

29 October 2018

service

5

As above, very helpful.

27 October 2018

service

5

Everything went as planned

23 October 2018

service

5

Excellent communication and contact whilst car was in for service, Mark could not have been more helpful keeping me up to date with the progress of the car during the workshop visit. very impressed.

18 October 2018

sales

5

Straight forward with no hiccups