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Customer Reviews.

sales

5

Professional sales and hand over experience.

05 October 2021

service

5

Good communication and friendly interactions

03 October 2021

sales

5

There was a delay on the mini but this couldn't be helped I was kept up to date with the progress

03 October 2021

sales

5

Paul Dalgetty made the process quick and easy. Including making the vehicle available for pick up straight after delivery to meet my requirements

28 September 2021

service

5

Kept informed all the way through the service, from arranging date right through to getting the car back. Very I pressed

27 September 2021

service

5

First time using Eastern Motor Co. ltd, as wasn't happy my local Mini in Stirling, and the team at Eastern Mini was Perfect, Service from start to finish, knowledgeable staff and kept up to date on progress, and all work carried out as requested.

27 September 2021

service

5

The appointment was made at a time convenient to me. They offer a pick up service too which is good to know. The whole process was handled in a professional manner and they kept me informed throughout the day with progress.

26 September 2021

service

4

Good service - lots of communication

24 September 2021

sales

5

Paul kept us updated on progress of delivery date.

21 September 2021

service

5

Fast and friendly service by the Reception and Servicing Team. Thanks.

20 September 2021

service

5

Professional and courteous service

12 September 2021

service

5

Did exactly as asked

12 September 2021

service

5

Kept updated on progress of MOT. I had a waiting appt which didn't take too long. Felt safe waiting in the showroom.

06 September 2021

service

5

I have no complaints whatsoever

05 September 2021

service

4

courteous staff. Great service and advice.

03 September 2021

service

5

Job done efficiently with no fuss

30 August 2021

service

5

Had no issues getting MOT arranged.

30 August 2021

sales

5

The showroom is comfortable and covid safe. Car was ready for collection on time. Paul Dalgetty was very helpful and explained my options well.

29 August 2021

service

5

Friendly staff and good service

24 August 2021

service

5

Manner of those I dealt with was excellent.

23 August 2021

sales

5

Dealer was accommodating in allowing me to change car colour at a late stage and I'm so glad I did. Luckily this did not push my delivery date back and I received my car around the estimated date.

22 August 2021

service

5

My car was completed earlier than expected and I was informed what was happening throughout. Gemma looked after me very well

19 August 2021

service

5

Kept me informed all through the process Extremely professional

16 August 2021

sales

5

Paul Dalgetty is great - explains everything well and enthusiastically

12 August 2021

service

5

Great quality work, fast service. Staff were very helpful. Had car back the same day.

07 August 2021

sales

5

Received email updates from sales advisor - he even cleaned my car for me!

06 August 2021

sales

5

Car salesperson Paul was brilliant at supporting me through the purchase experience; responding positively to the various questions we had during the process. Due to personal circumstances, he even arranged home delivery in person.

06 August 2021

service

3.5

I've always managed to get the car booked in when it suits me.

05 August 2021

service

5

Repairs and valet completed to a high standard. Advisor kept in contact with regular updates and I was provided with a courtesy vehicle to avoid any inconvenience for me! All the service staff at Eastern are friendly, knowledgable and helpful!

04 August 2021

sales

5

I have bought a few minis from Edinburgh now because they give the best customer service in Scotland.

04 August 2021

service

5

Well organised

31 July 2021

sales

5

Quick process

30 July 2021

service

5

Quick clean professional service and courteous staff

29 July 2021

service

4

Good information given during service regarding timing and costs

25 July 2021

service

5

Helpful reception. Decontamination / surface covers on contact points of vehicle brilliant.