Job done within time specified
Job done within time specified
Everything was handled efficiently
The receptionist was very friendly and informative, had a good COVID protection stand with gel and masks
Problem was resolved quickly and efficiently
Paul explained everything and was very polite and approachable
Very attentive to requirements. Kept in touch during order process which was extended due to component supply issues. Enhanced specification provided by Mini was much appreciated.
All straight forward.
Service was great, friendly and happy to help
Great customer service
Very satisfied with Mini, very professional and lovely staff at Mini Edinburgh Newbridge Ian Fraser was the sale Rep.
Excellent service from Ian Fraser throughout the sales process and also his colleague Paul Dalgetty
The service we received from the staff was excellent.
kept up to date with all that was happening.
Pick up was on time, car returned gleaming and polished. Eastern go the extra mile!
Paul is very knowledgeable about the product he sells
No issues at all.
Impressed by the covid safety measures at the branch. Communication was excellent throughout, from booking the service to drop off and collection on the day
Easy and very courteous service!
I didn't get the email on time to collect the car on day planned, however it was delivered next day to my home address at a suitable time.
It took longer than first anticipated to get the car but due to Covid and other factors it slowed things down.
Kept me updated whilst my car was in
The only thing I was unhappy with was the rather frequent texts during the day. I trusted staff to let me know when the car was ready for collection as agreed when I left the car,
COVID compliant. Efficient. Respectful.
Work carried out efficiently while I waited
All went well
I had a reminder sent to me about the MOT ,service and brake fluid change
I was completely satisfied with the purchase of my new mini and specially dealing with Paul Dalgetty as he kept me up to date and trying to find the right car so can't thank him enough.
Excellent service from Paul Dalgetty who went out of his way to ensure the deal suited me perfectly. This is the 2nd car I have bought from Paul.
Job carried out efficiently and at a reasonable cost
Really quick and easy process. Kept up to date during the afternoon. Liked the appointment slots.
I was very satisfied with the overall service I received
Everything was carried out efficiently and their communication throughout was excellent.
Easy process to arrange and have the service done.
Fast, good communication, easy to deal With
The work was completed quickly and Mark on Service was excellent and very helpful in suppliying extra information we needed for the insurance company.
Service was top class.
All done via phone and email due to COVID restrictions, didn't visit showroom
Wasn't keen to travel to Perth so the service was organised nearer to home for me in Edinburgh, which was a lot easier.
No issues, very professional, I didn't have to do anything...other than pay the bill.
Covid changed the experience but everything that could be done was in place.
Totally relaxed experience
you have gone above and beyond your expectations
Staff friendly. Booking in was easy drop off and pick up service was great. Car fully sanitised after being valeted too.
Contact was great keeping you updated on service as it was taking place.
Fast service, very helpful.