Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2
0131 467 6000

Customer Reviews.

service

5

Courtesy car provided as requested. Kept informed throughout service.

11 November 2020

sales

5

everyone very helpful and polite making sure you were comfortable and excellent hand over

11 November 2020

sales

5

Although it took 4 months for the car to be built, given the current pandemic and popularity of the car, I was completely satisfied with everything. Everything was made so straight forward.

11 November 2020

sales

5

Our Sales representative explained our purchasing options very clearly and took the time to talk us through the cars functionalities. The delivery timelines were slighty ahead of schedule so he managed our expectations very well.

11 November 2020

sales

5

Ian gave me updates every step of the way, he was reassuring and this was my first car buy myself, and so Ian always took his time to explain everything to myself and my boyfriend we both really appreciated that. delivery was very fast.

11 November 2020

sales

5

We were looked after very well by the sales staff. Everything went very smoothly.

09 November 2020

sales

5

Everything was as expected........

09 November 2020

service

4

No issues - service dealt with efficiently as i would expect

09 November 2020

service

5

Very helpful and friendly staff.

09 November 2020

sales

5

Great service and knowledge from Stephen. Kept up to date with what was happening and what was available within the budget.

09 November 2020

sales

5

Ian Fraser could not have been more helpful and did his best to overcome a logistic problem over the delivery of my vehicle. He took the time to keep me updated on the problems and compensated it's late arrival by delivering the car in person.

08 November 2020

service

4

All went seemlessly despite Covid restrictions

06 November 2020

sales

5

atttentive staff

04 November 2020

sales

5

Problem free service

01 November 2020

service

5

Good service, job done on time with regular updates throughout.

31 October 2020

service

5

Simple and straightforward process. Fully aware of what stage the repair was at during the day

28 October 2020

sales

5

I love the car, Its on my doorstep and its great fun.

28 October 2020

service

5

The team was friendly and efficient, keeping me up to date with my car's progress.

28 October 2020

service

5

Always receive great service.

25 October 2020

sales

5

My father Alexander and I received excellent customer service from our salesperson Ian Fraser at Eastern Mini-Edinburgh. Ian's brilliant communication, sincerity, discretion and attention to detail was first -class, providing a wonderful experience.

24 October 2020

service

5

very pleasant professional and nice atmosphere.

23 October 2020

service

5

The service is just 10/10, no faults what so ever. To be contacted by SMS when the service was started as no need for apps or emails. Very good update on items to be rectified with attached prices. Superb service, simple as that.

20 October 2020

sales

5

From start to finish I received great service. I had a few queries along the way and they were dealt with promptly and professionally. Nothing seemed to be too much trouble.

20 October 2020

service

5

Well organised

16 October 2020

service

4

Did what it said on the box

16 October 2020

service

4.5

Liked the fact that I was kept informed (possibly too much). There was suddenly a cut off in communication and no word that the car was ready. The driver just appeared at the door. It was a bit of a let down to your otherwise great service.

15 October 2020

sales

5

Young sales exec ,Owen Radcliffe ,went above and beyond . Very attentive .

13 October 2020

sales

5

Good communication advised at all steps

11 October 2020

service

5

Very good, Sam kept me in touch throughout the the day. The car came back very clean, thanks to the team for that and die to the current circumstances it was great to have it picked up and delivered, thanks to the drivers for that, also Gemma.

11 October 2020

sales

5

All smooth from start to finish! Nothing was ever a problem.

10 October 2020

sales

5

All the staff were highly professional and friendly, in particular Ian Fraser who handled the process faultlessly.

05 October 2020

service

5

Very competent and professional service

02 October 2020

service

5

Nathan went through my logo book for me and check that everything was up to date. Important as I was selling the car

01 October 2020

service

5

Kept updated on the progress of the MOT and inspection of my car

01 October 2020

sales

4

Very efficient

30 September 2020

sales

5

Fast friendly and on time

30 September 2020

service

5

Efficient

28 September 2020

service

5

Simple booking process and positive experience

27 September 2020

sales

5

Sales Exec (Ian) was fantastic and patiently explained any differences in the controls/spec between our old Mini and the new one. At the same time being very mindful and respectful of the prevailing social distancing issues.

26 September 2020

sales

5

Thought Paul Dalgety was very helpful and given limitations at the moment explained the operations of the vehicle well

26 September 2020

service

5

Overall excellent service from bookng to return of vehicle

22 September 2020

service

5

Based on the service team again. Nathan and Gemma are a credit to your team, friendly, courteous and generous with their knowledge and time. If I had jobs going right now I would hands down be offering it to them.

21 September 2020

service

5

Friendly staff and service undertaken very professionally

18 September 2020

sales

4

Always treated courteously and sale went through smoothly.

18 September 2020

service

5

Kept me up to date with the service. Car was valeted

12 September 2020

sales

5

Great car, great staff, so helpful.

08 September 2020

service

5

Winter health check is very useful - particularly as car hasn't been used much during the Covid-19 pandemic

07 September 2020

sales

5

Susan Wilson was brilliant and I love MINI

05 September 2020

service

5

Good communication throughout and car ready when promised

04 September 2020

service

5

Polite and within current guidelines.