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Customer Reviews.

service

5

Kept in touch with the repairs.

01 February 2021

sales

4

Was not pushed into buying

26 January 2021

service

5

No complaints

25 January 2021

sales

5

Efficient service from salesman Paul Dalgetty at Eastern Mini. Purchase done remotely. Collection via click and collect felt very safe in current times. Excellent communication throughout the process

23 January 2021

service

5

Professional, friendly and overall was completely satisfied with service.

09 January 2021

service

5

Constantly in touch with me throughout the day keep me updated on my service.

09 January 2021

sales

5

Great derby, delivered on all levels

06 January 2021

service

5

Car passed MOT and hopefully reassurance of having pre end of warranty check carried out free of charge. Car returned immaculate and good prevention of covid transmission measures implemented and demonstrated.

02 January 2021

service

5

Extremely satisfied. Our contact Paul was friendly and on the ball, easy to deal with and took care of all our requests , presenting our car to a high standard.

01 January 2021

service

5

Everything was handled professionally and I was updated throughout the day while my car was in the garage.

01 January 2021

service

5

You contacted me about my service, the appointment was made, my car went in and they communicated with me during the day as to its progress, it was ready exactly when they said it would be, the young chap handling the book in desk was brilliant.

29 December 2020

service

5

Very smooth transaction and experience

29 December 2020

service

5

Good efficient staff team

28 December 2020

service

5

Re above great service. Kept updated . Lovely clean car at the end of it !

28 December 2020

sales

5

The team was incredibly attentive throughout the process.

26 December 2020

service

5

Quick pick up of the hire car. Kept me informed of cars progress all day. Really good price for the tyre. Touched up the damaged alloy for free and gave a can of foam for free

26 December 2020

service

5

100% looked after by all.

23 December 2020

service

5

All colleagues are helpful and courteous. I was able to book a waiting appointment while work was carried out on my car. I felt safe while waiting in the dealership. The COVID measures were exceptional.

22 December 2020

service

5

They ran the diagnostics and did the job

19 December 2020

service

5

Everything went to plan and the staff kept me informed.

19 December 2020

service

5

No problems encountered

18 December 2020

sales

5

My sales man Ian Fraser was a pleasure to deal With he provided me with a variation of minis that suited me and was efficient friendly and professional

17 December 2020

sales

5

Salesperson Paul Dalgetty sorted a seamless changeover from old Mini to new one, including personalised number plate.

15 December 2020

sales

5

I was self isolating when it was time for delivery and Paul arranged to get my car delivered. It felt very safe and well organised

15 December 2020

service

5

Communication is clear and accurate. Staff are very professional, polite and friendly. The customer seems to be at the heart of what you do which is fantastic and also rare.

14 December 2020

service

5

Everything was well done

13 December 2020

sales

5

Ian and Stephen were excellent. Great service and couldn't be more helpful.

12 December 2020

sales

5

The salesman worked hard to locate a vehicle of the specification I wanted from another dealer in the UK.

12 December 2020

sales

4

very good

11 December 2020

service

5

Know the car is in good hands

10 December 2020

service

5

Excellent service

09 December 2020

sales

5

Everything was explained clearly and if he didn't know he found out

08 December 2020

service

5

I was kept up to date with progress. Nothing came as a surprise.

07 December 2020

sales

5

Past experience. Ease of handling process/answering questions.

07 December 2020

service

5

Easy process

05 December 2020

service

5

Kept updated throughout the day and very friendly staff

01 December 2020

service

5

A puncture was discovered during the service. A clear recommendation was texted to me, allowing quick approval via a link.

30 November 2020

service

5

My car always feels like a better version of itself when I collect it versus when I dropped it off. Never had a problem and the staff (Nathan) are lovely

30 November 2020

sales

5

The customer service was 1st class

29 November 2020

service

5

Very professional, customer kept fully up to date with progress via text messaging. Car collected and dropped back as arranged. Man who came was very friendly and helpful.