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Customer Reviews.

service

4

Comfy area to wait. Always kept aware of what was happening and how long it would be

22 July 2020

service

5

The car was serviced as required and I was kept updated via text and phone messages as to progress with the vehicle.

21 July 2020

sales

5

It was a real pleasure dealing with them. Nothing was too much trouble. They were very helpful, patient and enthusiastic. I felt very confident dealing with them. Also the delivery was excellent

19 July 2020

service

5

Car fixed.

15 July 2020

service

5

Communication prior to and during the time the car was in service was good

13 July 2020

service

5

Always an excellent service and customer experience

09 July 2020

sales

5

We dealt with Ian Fraser who was really great from start to finish, really could not fault the excellent service he provided. Thank you!

07 July 2020

sales

5

Great service and communication

06 July 2020

service

5

Very efficient and friendly staff

06 July 2020

service

5

Gemma was friendly efficient and kept me fully up to date on the progress of my car service

05 July 2020

service

5

New social distancing measures have been implemented which made me feel safe when I was at the dealership. Gemma kept me up to date with progress throughout the day and made sure I knew what steps I needed to take to keep myself and staff safe.

05 July 2020

service

5

Very satisfied, was easy and efficient.

04 July 2020

sales

5

This car was delivered to Eastern Mini Edinburgh and collected by me during the Covid 19 restrictions, so although not a standard handover of the car it was completely sanitized and the touch parts protected for us, so could not be faulted. Well done

04 July 2020

service

5

I was able to get the service done as I required with my car being picked up and returned as agreed. Also measures taken to disinfect my car during COVID 19 were much appreciated

03 July 2020

sales

5

End to end service including delivery

03 July 2020

service

5

Very friendly and helpful staff

29 June 2020

service

4.5

service rep was very professional and maintained excellent covid control measures

28 June 2020

sales

5

Excellent everything

28 June 2020

sales

5

Second purchase. Excellent sales staff.

28 June 2020

service

4.5

Prompt and well organised

27 June 2020

service

5

Job done, car clean inside and out. Reasonable price.

25 June 2020

service

4

Staff friendly and pleasant, kept informed by mini regarding start and finish times

24 June 2020

service

5

Very satisfied with quotations for repair work.

23 June 2020

sales

5

Difficult times due to the current pandemic. Salesperson was good at making the process as easy as possible. All completed satisfactorily.

23 June 2020

service

5

Very helpful

21 June 2020

service

5

Gemma was my point of contact, she kept me up to date with how the service was progressing and arranged a Suitable collection time when the service was finished

18 June 2020

service

5

I have always been been treated well and work has been promptly done to a good level. Gemma was was friendly and efficient to deal with and kept me informed about my car.