SERVICE

4.0

NEW CAR SALES

4.0

108 ratings and 67 comments received in the last 90 days.

29 March 2024

Again customer service

28 March 2024

The team took extra time and care to answer any questions and to go through all things MINI with me.

26 March 2024

All went well.

25 March 2024

Completely satisfaction even with the hold on our new vehicle Barnaby our salesman kept us informed ever step of the way.

23 March 2024

Excellent service. Dealt exceptionally with production problem on heating module.

20 March 2024

Again, no communication. I had to phone on numerous occassions with no response from mini. No returning of calls

19 March 2024

Eastern Motors Edinburgh were great to deal with. I had an initial call with Stephen detailing my requirements and budget. Within 20 minutes i had received a proposal together with a personalised video showing me the car in question. Faultless

07 March 2024

It was smooth and I felt my needs were respected.

05 March 2024

Nothing to much to ask.

05 March 2024

The handover was good, but the customer service was very poor.

04 April 2024

The problem wss diagnosed quickly and the work compketed to my satisfaction.

03 April 2024

They undertook the warranty work without any questions and provided a free courtesy car. They kept us informed on progress.

29 March 2024

The staff at Eastern are very good. Tracey was very efficient and helpful.

25 March 2024

The service/MoT was carried out efficiently and the staff were friendly and helpful.

25 March 2024

Dani was very helpful and went out of her way to get the brakes done the same day as the recall as I am disabled and needed my car back the same day

25 March 2024

Car pick up and return was excellent.

24 March 2024

I was dissatisfied that Eastern could not look at my car for 3 weeks despite me having bought the car from Eastern less than a year ago and it having an emergency warning light showing on the dashboard.

20 March 2024

good communication and car treated well

20 March 2024

Great customer care, was kept up to date with progress on my vehicle. The team at Eastern were first class very good experience

15 March 2024

Scott was easy to deal with and communicated throughout the full time my car was with you

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