OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
98 ratings and 78 comments received in the last 90 days.
03 March 2026
Very smooth and informative journey from start to finish with Stephen
28 February 2026
Every step was fully explained and all my questions answered promptly.
27 February 2026
Jack was excellent in responding to our questions & his advice. Very prompt and approachable, with quick responses too. I'm glad he was our Sales Advisor
25 February 2026
Very happy great service when picking up my new car everything explained well
24 February 2026
Craig helped me in my car selection and explanation of the features, differences and the finance options. He did a brilliant job on all fronts, knowledgeable both on the car, the sales process and the financing.
23 February 2026
Jack was very easy to deal with. He was extremely helpful and made the whole process very easy.
05 February 2026
Jack was very helpful and very professional- top support and customer services
04 February 2026
A lot of effort was put into explaining features of the new car. Jack McCulloch was excellent and very helpful throughout the process.
04 February 2026
Very helpful and easy to contact, made the purchase very easy.
03 March 2026
Carried out work quickly. Supplied coffee while waiting
02 March 2026
Staff were very helpful
28 February 2026
Efficient and professional service
28 February 2026
People dealing with us were brilliant and in particular Dani couldn't have been any more helpful.
24 February 2026
Quick & efficient, lovely team esp Danni abd Stephen!
24 February 2026
Great communication.
24 February 2026
The cost of the work is very expensive
24 February 2026
The staff were efficient and friendly and serviced the car whilst i waited in excellent time
21 February 2026
Pleasant staff in the office and the work was carried out to a high standard
20 February 2026
No ambiguity
FIND Eastern .
Address
- Edinburgh's Luxury Car Village, Newbridge, Edinburgh, EH28 8TG
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:12:00 - 17:00
Phone
- 0131 467 6000
Edinburgh as well as surrounding areas including Livingston, Grangemouth, Falkirk and Bathgate
Address
- Edinburgh's Luxury Car Village, Newbridge, Edinburgh, EH28 8TG
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 12:30
- Sun:CLOSED
Phone
- 0131 622 6415
Edinburgh as well as surrounding areas including Livingston, Grangemouth, Falkirk and Bathgate
04 March 2026
Barnaby was excellent- well informed, responsive, polite.